Terms of service
TERMS OF SERVICE
Effective Date: 03/09/2026]
Last Updated: 03/09/2026]
1. OVERVIEW
This website is operated by [Company Legal Name] (“Blend Hair Extensions,” “we,” “us,” or “our”). Throughout the site, the terms “we,” “us,” and “our” refer to [Company Legal Name]. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including additional terms, conditions, and policies referenced herein and/or available by hyperlink (including our Privacy Policy and Returns Policy). If you do not agree to all the Terms, then you may not access the website or use any Services.
Our store is hosted on Shopify Inc. They provide the online e-commerce platform that allows us to sell our products and services to you.
2. ELIGIBILITY
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and you have given us your consent to allow any of your minor dependents to use this site.
3. ACCOUNT REGISTRATION
- You may need an account to access certain features. You agree to provide current, complete, and accurate information and to update it promptly.
- You are responsible for safeguarding your account credentials and for all activities that occur under your account.
4. PRODUCTS AND AVAILABILITY
- We sell professional- and consumer-grade hair brushes and accessories designed for use with hair extensions and natural hair (“Products”).
- We make reasonable efforts to display accurate colors, features, specifications, and details, but cannot guarantee your device’s display is accurate.
- All Products are subject to availability, and we reserve the right to discontinue any Product at any time.
5. PRICING, TAXES, AND PROMOTIONS
- Prices are subject to change without notice. We may correct pricing errors at any time and cancel orders arising from such errors.
- Applicable taxes, duties, and shipping charges will be added at checkout.
- Promotions, discount codes, and offers are subject to their own terms and may not be combined unless expressly stated.
6. ORDER ACCEPTANCE AND CANCELLATION
- Your order is an offer to buy; we may accept or reject it at our discretion, including for suspected fraud, Product unavailability, or errors.
- We may limit or cancel quantities purchased per person, household, or order. If we make a change or cancel an order, we will attempt to notify you via the contact information provided.
- If you need to modify or cancel an order, contact us at [support email] as soon as possible. We cannot guarantee changes after an order is placed.
7. PAYMENTS
- We accept major credit/debit cards and other payment methods made available by Shopify Payments and/or our payment providers.
- By submitting a payment, you represent that you are authorized to use the payment method and authorize us (and our payment processors) to charge the full amount to that method, including taxes, shipping, and any applicable fees.
- All payments are processed securely by third-party providers. We do not store complete payment card details.
8. SHIPPING, DELIVERY, AND RISK OF LOSS
- We ship to the locations listed at checkout using third-party carriers. Estimated delivery times are provided for convenience and are not guaranteed.
- Title and risk of loss pass to you upon our transfer of the Products to the carrier. Please inspect your order upon receipt and contact us promptly about any issues.
- International buyers are responsible for any customs, duties, and import taxes and for complying with local laws and regulations.
9. RETURNS, EXCHANGES, AND REFUNDS
- Please review our Returns & Refunds Policy at [URL] for complete details, including eligibility, timeframes, and instructions.
- For hygiene and safety reasons, used or opened brushes may not be eligible for return unless defective. Manufacturing defects must be reported within [7] days of delivery with proof of purchase and photos.
- Refunds are issued to the original payment method after inspection and approval. Original shipping charges are [refundable/non-refundable], except where required by law.
10. PRODUCT CARE, USE, AND SAFETY
- Follow all instructions provided on Product packaging and on our site, and follow your hair extension provider’s care guidance.
- Avoid using brushes with heat styling tools unless explicitly labeled as heat-resistant. Misuse, improper care, or use with incompatible extensions can damage hair or extensions.
- Our Products are for external use only. Stop use if irritation occurs. Keep out of reach of children.
11. LIMITED WARRANTY; DISCLAIMERS
- We warrant that our brushes will be free from manufacturing defects for [7] days from delivery. This warranty does not cover normal wear and tear, misuse, neglect, modification, improper storage, or damage arising from non-intended use with certain extension types or products.
- TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
12. LIMITATION OF LIABILITY
- TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL WE, OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
- OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THE PRODUCTS OR THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT(S) AT ISSUE IN THE 12 MONTHS PRECEDING THE CLAIM.
13. INTELLECTUAL PROPERTY
- All content on the site, including trademarks (including “Blend Hair Extensions”), logos, product names, images, text, graphics, and software, is our property or that of our licensors and is protected by intellectual property laws.
- You may not use our trademarks or content without our prior written permission.
14. USER CONTENT AND REVIEWS
- If you submit reviews, photos, comments, or other content, you grant us a worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, modify, publish, translate, distribute, and display such content in any media, for marketing and operational purposes.
- You represent that you own or control all rights to your content and that it does not infringe or violate any third-party rights or laws.
15. PROHIBITED USES
You may not use the site or Services:
- For any unlawful purpose or to solicit others to perform unlawful acts.
- To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances.
- To infringe upon or violate our intellectual property or the intellectual property rights of others.
- To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate.
- To upload or transmit viruses or any other type of malicious code.
- To collect or track personal information of others without consent.
- To spam, phish, pharm, pretext, spider, crawl, or scrape.
- To interfere with or circumvent the security features of the Service or any related website.
16. THIRD-PARTY SERVICES AND LINKS
- Certain content, products, and services available via our Service may include materials from third parties.
- Third-party links may direct you to websites not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant or assume any liability for any third-party materials or websites.
17. PRIVACY
- Your submission of personal information through the store is governed by our Privacy Policy at [URL]. By using the Service, you consent to our collection, use, and disclosure practices described there.
- If you are located in the European Economic Area, the UK, or California, you may have additional rights described in our Privacy Policy.
18. RESALE AND COMMERCIAL USE
- Purchases are for personal use only unless you have a written reseller agreement with us. We reserve the right to refuse or cancel orders suspected of unauthorized resale.
19. GIFT CARDS
- Gift cards (if offered) are subject to separate terms. Lost or stolen cards will not be replaced except as required by law. Gift cards are not reloadable, not redeemable for cash (except as required by law), and may be subject to expiration or fees where permitted.
20. CHANGES TO THE SERVICE AND PRICES
- We reserve the right to modify or discontinue the Service (or any part or content) without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance.
21. CHANGES TO TERMS
- We may update these Terms from time to time by posting a revised version on this page with the “Last Updated” date. Your continued use of the site following the posting of changes constitutes acceptance of those changes.
22. GOVERNING LAW; JURISDICTION
- These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of [State/Province], [Country], without regard to conflict of law principles.
- You agree to submit to the exclusive jurisdiction and venue of the courts located in [City, State/Province, Country] for any disputes arising out of or relating to these Terms or the Products, except where prohibited by law. If you are in the EU/UK, you may have the right to bring claims in your country of residence.
23. SEVERABILITY
- If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be deemed severed and shall not affect the validity and enforceability of any remaining provisions.
24. TERMINATION
- We may terminate or suspend your use of the Service at any time, without notice, for any reason, including if you violate these Terms. Obligations and liabilities incurred prior to termination shall survive termination.
25. ENTIRE AGREEMENT; WAIVER
- These Terms and any policies or operating rules posted by us constitute the entire agreement between you and us and govern your use of the Service.
- Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
26. CONTACT INFORMATION
Questions about the Terms should be sent to:
- Email: [extensiont.h@gmail.com]
- Address: [Blend Hair Extensions ], [8250 SW 72nd Ct], [MIAMI FL, 33143], [usa]
- Link it in your footer and at checkout. Ensure your Privacy Policy and Returns Policy URLs are live and consistent with the Terms.